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What You Need To Know About Website Policies - Legal requirements for websites

Updated: Jul 8, 2022

In the past, it was easy to start a website and get away with not having any legal policies and statements. However, in today's world, this is no longer the case. When you make your website live, you want to be sure that it complies with all of the laws and regulations that are out there. In this article, we will discuss some of these requirements so that you can avoid any issues down the road!

1. Privacy Policy

Your Privacy Policy is a statement of how your company handles user data. It's also an important legal document that can be used to defend against legal action in the event of a breach of privacy laws or theft of user information.

To make sure you're covered in case something goes wrong, it's best to consult with a legal professional who can help you draft a Privacy Policy and make sure it complies with applicable laws.

2. Refund Policy

A refund policy is a section on your website that tells customers what to expect if they're not satisfied with their purchase. This policy will typically be found on eCommerce websites. It should include how you'll handle any refund requests and how long customers have to request refunds, and how long processing of the same will take.

A good refund policy can help make sure that customers feel confident about making purchases from you, even if the product isn't exactly what they were looking for. If you're selling something intangible like software or services, it's important that potential buyers know what exactly they're buying and how to get their money back if something goes wrong.

If done well, a good refund policy can also give businesses more control of their customer service experience by reducing the uncertainty of dealing with unhappy customers—a customer who feels reassured by the presence of a clear process for getting their money back will be more likely to stay friendly throughout the process of getting assistance from your support team. This means better communication overall between all parties involved in resolving an issue (and thus fewer headaches).

3. Website Disclaimer

A disclaimer is a statement that says you are not liable for anything on your website. The purpose of disclaimers is to inform readers about the legal risks associated with using your website and the content it contains. They can also help protect you from being sued by disgruntled visitors if they read something on your site that offends them.

You should have a disclaimer on every page of your website because they're important to show readers what they should expect from your site. You don't have to include all the details of how this works in one disclaimer; instead, break up different information into multiple disclaimers throughout different areas of the site. For example, if someone reads a blog post about an item for sale but doesn't buy it immediately (or ever), make sure there's another disclaimer about shopping cart policies at checkout time so customers can see what will happen after they put something in their cart but doesn’t complete checkout right away or at all.

The most common ways we see people writing disclaimers are either hard-coded into HTML pages or written directly onto webpages within text boxes with no formatting options at all—this means they're often difficult-to-read blocks of text that take up too much space on the page! We recommend using CSS stylesheets instead where possible so users can easily change font sizes and colours if needed - then simply hide these styles so everyone sees exactly what was intended when creating them initially.

4. Terms and Conditions

Terms and conditions are a contract between you, the website owner and your users. This contract explains the rules of use for the website.

It’s important to have a terms and conditions page on your website because it will help you avoid any legal problems later on down the line. It also reassures people that what they do on your site is safe and can be used in court if necessary.

The main components of terms and conditions are:

  • Ownership rights: this states who owns the intellectual property rights to all content or services on their website;

  • Intellectual property rights: this states how people should not copy anything from their site (or other people's sites);

  • Limitations of liability: this covers what happens if someone gets hurt using your service or something goes wrong with it. This can also cover things like viruses being sent via email by one user to another user.

5. Cookie Policy

You may have heard the term cookie thrown around before, but what is a cookie and why do you need one?

A cookie is a small piece of data that's stored on your computer when you visit a website. It can hold information about your preferences and browsing history. The next time you return to the site, it will recognize who you are by reading the cookie.

Cookies enable websites to provide users with customized content based on their preferences or activities on other websites or services (e.g., Google Analytics). They also help us understand user behaviour so we can improve our websites (e.g., how many people clicked on an ad).

If cookies aren’t enabled in your browser, some features on this website may not work properly.

6. Terms of Use for Contributors

Terms of use for contributors are important to have on your website if you allow contributors to post on your website. Your terms of use for contributors should be simple and clear. They should be easy to understand, easy to find, and easy to read. If you want your website's content creators to agree that they can't sue you if they get hurt by something on your site (like a visitor harassing them or stealing their photos), you can put it in the terms of use.

Your terms of use should also be easy for contributors to sign or accept. You could create a checkbox on the form where people fill out their details so that when they submit their information, it automatically signs them up without any further steps needed by them beyond checking off one box—and they will have no reason not to do this because there are no other required steps involved in submitting information either before or after checking this box!

7. Terms of Use for Advertisers

In the event that advertisers wish to advertise, sell or distribute products or services through your website, you will need to add terms of use for advertisers. Advertisers will need to agree to comply with all applicable laws and regulations, including any laws and regulations which may be applicable to the advertising, sale or distribution of the products or services advertised on the Website.

8. Active Release

In order to use subscribers’ personal information, you must first obtain their consent. This may be done in one of two ways:

  • Active Release – where a subscriber ticks a box allowing you to use their personal information; or

  • Opt-out – which allows 3rd parties to market to your website subscribers using their personal information.


The laws are constantly changing and evolving, but it is important that you stay up to date on what the law requires of your website. While some of these laws may seem like trivial details, they can have major impacts on how effective your business is online. The last thing anyone wants is for their website to be taken down due to something as simple as not having a privacy policy!


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